PRIVACY POLICY

Dog Doo Be Gone
Effective Date: Nov 19th 2025
Last Updated: Nov 19th 2025

1. INTRODUCTION

Dog Doo Be Gone ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pet waste removal services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. INFORMATION WE COLLECT

Personal Information You Provide

We may collect the following information when you use our services:

  • Name

  • Email address

  • Phone number

  • Service address

  • Billing address

  • Payment information (processed securely through third-party processors)

  • Pet information (number and type of pets)

  • Gate codes or special property access instructions

  • Service preferences and scheduling information

Information Automatically Collected

When you visit our website, we automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent

  • Referring website

  • Date and time of visit

Information from Third Parties

We may receive information about you from:

  • Payment processors

  • Marketing partners

  • Social media platforms (if you interact with us there)

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Provide and maintain our pet waste removal services

  • Process payments and send invoices

  • Schedule and confirm service appointments

  • Send service reminders and notifications

  • Communicate with you about your account

  • Respond to customer service requests

  • Send marketing communications (with your consent)

  • Improve our website and services

  • Comply with legal obligations

  • Protect against fraud and abuse

4. HOW WE SHARE YOUR INFORMATION

We may share your information with:

Service Providers

  • Payment processors to handle transactions

  • Email service providers for communications

  • SMS/text messaging services for notifications

  • Calendar and scheduling software providers

  • Cloud storage and hosting providers

Service Technicians

  • Your name, address, and service instructions with assigned technicians

  • Special access instructions or gate codes as necessary

  • Pet information relevant to service delivery

Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Court orders or subpoenas

  • Government or regulatory requests

  • Legal proceedings

  • To protect our rights, privacy, safety, or property

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL encryption for data transmission

  • Secure storage of personal information

  • Limited access to personal data

  • Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS AND CHOICES

Access and Update

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Update your account information at any time

Marketing Communications

You may opt-out of marketing emails by:

  • Clicking the "unsubscribe" link in any marketing email

  • Contacting us at [email protected]

  • Replying STOP to marketing text messages

Account Deletion

You may request deletion of your account and personal information by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

7. COOKIES AND TRACKING

We use cookies and similar tracking technologies to:

  • Remember your preferences

  • Understand how you use our website

  • Provide a personalized experience

  • Analyze website traffic and usage

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

8. CHILDREN'S PRIVACY

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected

  • Right to know if personal information is sold or disclosed

  • Right to say no to the sale of personal information

  • Right to equal service and non-discrimination

To exercise these rights, contact us at [email protected].

10. FLORIDA PRIVACY RIGHTS

Under Florida law:

  • We comply with Florida's data breach notification requirements (Florida Statutes § 501.171)

  • Florida residents have the right to request information about our disclosure of personal information to third parties

  • We do not sell or share personal information of Florida residents without consent

  • Parents/guardians have rights regarding collection of information from minors under Florida law

11. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Inactive accounts may be deleted after 3 years of inactivity.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page

  • Updating the "Last Updated" date

  • Sending an email notification for material changes

13. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Dog Doo Be Gone
Email: [email protected]
Phone: +1 813-723-1711

This Privacy Policy was last updated on Nov 19th 2025